This is the only way we are able to process returns and quickly issue your refund. Be sure to ask for a receipt as confirmation of the drop off.Īll returns must be initiated through our. We've got you covered! After initiating your return via the , we will provide you with a complimentary pre-paid return label. Simply pack your items, affix the return label, and take it to your local location. Garments that have been worn, altered, damaged, or have missing tags Sale-priced items or items marked "final sale" What items cannot be returned or exchanged? Items purchased outside of - either in-store or through another website - are subject to that specific retailer's return policy.
We can only offer refunds for items purchased through our website.All items are thoroughly inspected before being shipped to you, and will be inspected upon their return to our facility. We cannot accept your return if items come back showing any signs of wear or damage damage - no exceptions. By "most," we just mean items that have not be worn, damaged, or altered in any way.Most full-priced items purchased through our website may be returned within 14 days of your ship date. Items that are damaged while trying on will be considered final sale and are not eligible for a refund or exchange. Thank you for your understanding! What items can be returned? Of course! We just ask that you please treat the garment gently and remove all jewelry, makeup, lotions, cosmetic tanning, deodorant, or anything else that could damage the garment before dressing. If I try on an item and it doesn't fit, can I return it? Refunds are processed as soon as your items are inspected and your return is approved. Please allow up to 7 days from the time your return arrives at our facility. How long does it take to receive a refund?
Your exchange is processed immediately - even before you send back your original item! Just give us one business day to get it packed and shipped out. How long does it take to ship an exchange? We'll issue a refund to your original payment method, and send you an email as soon as we do. (Please remember that we will not issue a refund if the item has been worn or damaged.)Ĥ. Our quality assurance team will inspect your items to make sure they're in the same flawless condition as when we shipped them to you. Ship your items back to us within 14 days of the original ship date.ģ.
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